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Cleaning Methods for Zytronic Touch Sensors

Cleaning Methods for Zytronic Touch Sensors


Article courtesy of Zytronic

Cleaning and disinfecting are two distinct steps. Cleaning removes dirt, grease, dust and other contaminants. Disinfecting is a separate process that uses a chemical designed to destroy bacteria and enveloped viruses (such as coronavirus).

It is recommended that the procedure for cleaning surfaces suggested by the Health & Safety Executive is followed, and that appropriate personal protective equipment (PPE) is used, to minimise risk to the person cleaning the touchscreen from the chemicals used.

The frequency of cleaning the Zytronic glass touch sensor will be dependent upon the use and location of the touchscreen device and should be determined by the equipment owner.

Resolution / Action

Step 1

To prepare for cleaning the touchscreen, power down the device (if possible), or ensure your on-screen software can tolerate false touches while you clean.

Step 2

If your kiosk or terminal is not fully sealed against liquid ingress, you should avoid spraying the Zytronic touch sensor directly. Instead, use wet wipes, a sprayed cloth or a dampened cloth with the excess moisture squeezed off.

Select only non-abrasive cleaning wipes or cloths to avoid scratching touchscreens.

Avoid highly concentrated alcohol (100%), non-diluted bleach or ammonia solutions, as these may cause discoloration and may evaporate too quickly to be effective.

Step 3

Wipe the surfaces with the appropriate wipes or cloths and suggested cleaning products and allow them to dry.

Additional Info

For additional technical assistance, please contact us at support@eurocoincomponents.com.

This technical bulletin describes the recommended disinfecting procedure for glass touch sensors relative to Coronavirus Disease 2019 (COVID-19). Included are recommended disinfectant products that are safe for use and generally regarded as being effective.

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