RMA
REquest
Need to return a product? Begin your RMA request here and our team will guide you through a quick and efficient return process.
RMA
REquest
Need to return a product? Begin your RMA request here and our team will guide you through a quick and efficient return process.
Returns & RMA Policy
Goods can be returned only after we contact you with an RMA number and delivery address. The RMA No. must be written on the parcel outside and on accompanying paperwork, please.
Transport costs to Eurocoin Components must be paid by your company.
In the event of the RMA goods being covered by our warranty, they will be repaired & returned to you at our expense.
The goods must be received in our warehouse within 30 calendar days of the RMA number being issued.
If any goods returned via an RMA are determined to be outside the provisions of the product warranty, we will contact you to seek your approval for the cost of repairs to these items. If approval is not received for the full repair costs, we will return the goods to you at your expense and charge a 10 EUR / unit inspection fee.
Contact details
Group Head Office
European headquarters
+49 89 4623 0710
VAT # DE 303378551
Lorenz-Huber-Str. 13, 85540 Haar,
Germany