Eurocoin Components – European Offices & Regional Representatives

The Eurocoin Components brand, philosophy and know-how has been extensively rolled out across Europe. Our Group Headquarters are in Haar, Germany. However, if your business would like to make use of the Eurocoin network of subsidiary companies – all offering similar levels of service, support and reliability in their region – contact us directly at HQ, or any of the following offices:

E-Service & Components srl was founded in 2009 as the first independent supplier of service, support and spare parts for the gaming, vending, amusement, and parking industries. Under the management of Director General Bogdan Stinga, the company’s primary focus has always been on growing our professional service business to meet the needs of the operator, and this has been made possible by the excellent commercial relationships that we proudly enjoy with component manufacturers worldwide. As new products are developed, we aim to include and support them – investing in training, spares, and service units as necessary, to meet the challenge.

Back in 2011, Fernando Dumont had the chance to meet the Eurocoin management team via some commercial relationships for products distributed by Eurocoin in Spain. However (and bearing in mind that both parties were very satisfied once those transactions took place), they began to see each other not only as supplier and client, but potential partners…Both parties recognised that they shared a common vision – to deliver trusted and reliable products to the Spanish market, with local and professional service for their clients. Less than a year later both parties teamed up to offer world class components and a great technical service in Spain, bringing together more than 20 years of Fernando´s knowledge and experience within Spanish market with 37+ years of European trading history by the well-known and respected brand, Eurocoin.

Initially, this adventure took shape by creating an office for E-Service S.L. in La Coruña (Galicia, Spain), a Eurocoin Group company specialising in repairs and technical service. However, the company experienced rapid growth in the Spanish market, based upon the high quality of the services provided to clients and their competitiveness in both delivery time and value for money.  Building upon this success, the Directors agreed to move this relationship forward again, establishing a Eurocoin Components S.L. regional office in Spain to offer the Group’s full product and services portfolio to their clients. These actions have resulted in the company now being recognised as one of the main component supply sector references in both Spain and Portugal.

Years are passing and the Eurocoin Components S.L. position within the market continues to improve; there are already more than 2,000 satisfied clients in Spain and Portugal, plus the company supports numerous customers operating in South American countries from our established La Coruña office.

Novo Parts Trade Kft is headquartered in Budapest and is a long-standing supplier to both manufacturers and operators of modern kiosks, terminals and other automated machinery. The company offers expert after-sales service and support for all of the products distributed, plus holds large amounts of local inventory to meet customer requirements. Under the guidance of Managing Director Miklos Dubai, Novo Parts Kft has also developed their modern range of smart Money Changer machines, which benefit from continuous updates to the technology and features required in the modern retail and B-2-B environments.

Novo Parts also has an extensive and successful profile as a supplier to the Amusement sector, specialising in the distribution of all items for the Darts, Billiard and Table Soccer markets. Our clients across Eastern Europe are centred in Hungary, Slovakia, and Czech Republic and are supported via our walk-in retail showroom, our online web shops and by direct interaction with our experienced, multi-lingual sales team.

Major business activities include:

• Sales of technical components for all types of modern automated kiosks, including monitors, touchscreens, bank note or coin acceptors, card or barcode readers and ID document readers
• Distribution of leading global brands, including Creator, ICT , Innnovative Technology, Zebex readers, WH Münzprüfer, Custom Printers
• Service of all technical components –  support for all products we sell, both whilst under warranty and in the post-warranty period
• Technical Support from our 5 workshop Technicians plus Field Service Engineers who can provide on-site assistance for Car Wash and Kiosk operators
• Money Changer development and production – our ‘Smart Change’ Series
• Billiard Table production – annually, we build 75+ tables in our factory near Budapest .. hardwood, plywood and coin-operated tables all available

Our E-Service d.o.o. business in Serbia is widely respected as a distribution company, a service business and a machine operations specialist across Europe, the Middle East and Africa.

Led by our Managing Director Vlad Zebic, the company has earned an excellent reputation in the region, providing customer service and technical support for customers in multiple market sectors. These include transportation, parking, gaming, leisure & amusement, retail and many more. The team members have extensive product and market knowledge that is available to their customers, helping them save time and money in their search for information and assistance.

E-Service Serbia holds stock locally of many of the products, components and consumables in regular demand by their clients. This has proved particularly valuable during the difficult Covid period, with many customers facing extended delays due to global component shortages and logistics challenges.

The Eurocoin Group’s UK operations include after-sales specialist company E-Service and our payment systems manufacturer and software developer Playsafe Systems. Our support for UK-based producers and operators of technical equipment includes warehouse & logistics, bench repair and field service,  warranty & post-warranty support – all of which are driven by our highly experienced UK team of knowledgeable product specialists.