EU RIght to Repair Directive Eurocoin

EU Right to Repair Directive: What It Means for Your Hardware

Topics of the article

What the Directive Requires and Where It Applies

Electronic Displays: Already in Scope

Reliability and Efficiency, Built I

Total Cost of Ownership Is the Real Measure

Questions Worth Asking Any Supplier

Frequently Asked Questions

Conclusion

Introduction

The EU Right to Repair Directive (Directive (EU) 2024/1799) has been applying across the EU since 31 July 2026. It’s part of a broader shift in European policy toward keeping equipment in use for longer, cutting down on premature disposal, and making sure spare parts and repair options stay genuinely available rather than quietly disappearing a few years after purchase. Its underlying direction — longer product life, available spare parts, less premature disposal — already touches parts of the professional electronics market directly, and it lines up closely with something we’ve built our own approach around for years: components that are designed to be repaired and kept running, not replaced at the first fault.

For us, that’s as much a sustainability commitment as a business one. Every unit repaired instead of discarded is e-waste avoided and resources saved.

What the Right to Repair Directive Requires and Where It Applies

The directive doesn’t set fixed turnaround times or price caps at EU level. It is left to be defined at member state level and by market practice, and can vary by product category as well.

What it does set firmly?

Manufacturers can’t refuse a repair simply because a product was sold before the rules applied, spare parts and repair information have to be genuinely accessible rather than priced or gated out of reach, and design or software barriers that make independent repair artificially difficult are restricted.

Electronic Displays: Already in Scope

Displays are a category where this isn’t just a direction of travel, it’s an active requirement. EU ecodesign rules for electronic displays (Regulation (EU) 2019/2021) already set binding reparability standards: spare parts must stay available to professional repairers and end users for years after a model leaves production, alongside repair instructions and software updates.

Our displays and touchscreens sit squarely in this category. Long parts availability and real technical support aren’t a response to new rules for us, they’re how we’ve built this product line from the start.

For product families outside this specific scope, such as our printers and scanners and currency handling and component solutions, the same principle applies by design choice rather than by direct legal requirement — and it shapes how we support all three ranges.

Displays and Touchscreens

Built for Reliable
Real-World Operation

Designed specifically for applications where reliability, and long-lasting performance are essential.

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Reliability and Efficiency, Built In

Repairability only matters if the equipment is worth repairing in the first place. Reliable operation is central to how we design and support our product range: our components are built for consistently high uptime in demanding, continuous-use environments, and we continuously invest in making them more energy-efficient, so they consume less power over years of continuous operation, not just on day one.

This is also a sustainability commitment in its own right. Every unit kept in service through repair, rather than replaced, is e-waste avoided and resources saved, which is precisely the outcome EU policy in this space is designed to encourage.

Total Cost of Ownership Is the Real Measure

For operators running gaming, vending, retail, or self-service equipment, the number that matters is total cost of ownership, not just the price of the unit.

Our products are built to run for long periods with minimal maintenance, which keeps that number down in three ways: fewer service call-outs, less downtime, and a longer working life before any replacement decision is even on the table. Where a repair is needed, it is typically a single, faster, and more predictable cost than sourcing, shipping, and fitting a full replacement.

Questions Worth Asking Any Supplier

If you’re sourcing displays, printers, scanners, or currency handling or other kiosk hardware, it’s worth asking any supplier directly:

  • Are spare parts genuinely available, and for how long?
  • Is there a real repair and technical support service, or only a replacement offer?
  • What’s the actual uptime and expected working life behind the price tag?

At Eurocoin, our displays already meet EU ecodesign reparability standards, and the same repair-first, energy-conscious approach shapes the rest of our range. Talk to our technical team about spare parts, repair options, or expected service life for any product in our range.

Frequently Asked Questions

What is the EU Right to Repair Directive?

It is Directive (EU) 2024/1799, requiring manufacturers to repair certain technically repairable products within a reasonable time and at a reasonable price, and to keep spare parts and repair information accessible.

Does the Right to Repair Directive apply to B2B-supplied components?

Its direct repair obligation is built around consumer product categories. Some professional and B2B-relevant equipment, such as electronic displays, is separately covered by existing EU ecodesign reparability rules, while other categories are affected only by the broader policy direction rather than a direct mandate.

Are Eurocoin’s displays covered by EU reparability rules?

Yes. Electronic displays fall under EU ecodesign requirements (Regulation (EU) 2019/2021), which set binding spare parts and repair-information obligations that our display and touchscreen range is built to meet.

How reliable are Eurocoin’s components in real-world use?

Our components are built for consistently high uptime in demanding, continuous-use environments, backed by an ongoing focus on energy-efficient design and long, low-maintenance working life.

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