A new and expanded Eurocoin Components Service Centre has opened in Hungary! The company has transferred the majority of its after-sales activities to its expanded service hub in Budapest. The team offer Eurocoin customers rapid and professional support, recognising that prompt engagement and constructive communication with clients is essential to guarantee maximum customer satisfaction.
The service centre, located in the heart of Europe, is responsible for the repair, update and replacement of products as well as the support with FAQs, Q&As, and scripts that will best serve the customers’ needs.
Daniel Istvánffy, Technical Support Manager, commented “We work very hard to maintain our reputation for fast and efficient service. This is a significant benefit for our EMEA-based customers, who really value the fact that all components sourced from Eurocoin can be supported here in Europe. We always try to repair first, but if the product is beyond economic repair, then we support our clients in obtaining a replacement product quickly and cost-effectively. We always try to minimize waste! Seeing a broken product getting a new life is a rewarding experience.”
The range of components and technical products supported from the Eurocoin service hub is extensive, as Daniel emphasised “We are ready to supply European manufacturers with all their major components for their kiosk and industrial production builds – displays, touchscreens, printers, barcode scanners, bill and coin acceptors. We have a package of world-class products that are stocked and assembled in Europe. Our product range is ideal for all industry sectors and applications, and we can deliver rapidly to your factory!”
Customers can contact Daniel and the Technical Support team at any time to arrange service and repair of components by using our website RMA form here